Course Description A process is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, if the process is right, the results will take care of themselves. By Six Sigma standards, alright process is one that creates and delivers precisely what the customer needs. By this logic, no Six Sigma effort can start without having a high-level picture of an organisation's customers and other stakeholders, their needs, and the business processes meant to fulfill those needs. A thorough analysis of the existing business processes and the products and services they churn out is the first step in Six Sigma projects. You need to listen to the voice of the customer to find out what customers need, identify opportunities for change and improvement, and translate customer needs into goals and customer deliverables. In this course, learners will examine how to analyse process components and stakeholders in an organization. They will also learn about concepts and tools for collecting and analyzing customer information and feedback. Six Sigma Green Belt Target AudienceCandidates who are seeking Six Sigma Green Belt certification are; quality professionals, engineers, production managers, and frontline supervisors; process owners and champions charged with the responsibility of improving quality and processes at the organisational or departmental level. Example Training Video (Not From This Course) Course Content Module 1 Six Sigma And The Organization 1.1 Six Sigma Green Belt Course Overview 1.2 Six Sigma And The Organization Goals Part 1 1.3 Six Sigma And The Organization Goals Part 2 1.4 Lean Principles In The Organization 1.5 Design For Six Sigma Module 2 Define Phase Project Identification 2.1 Define Phase Project Identification Part 1 2.2 Define Phase Project Identification Part 2 2.3 Define Phase Project Identification Part 3 Module 3 Define Phase Voice Of The Customer 3.1 Define Phase Voice Of The Customer Part 1 3.2 Define Phase Voice Of The Customer Part 2 Module 4 Define Phase Project Management Basics 4.1 Define Phase Project Management Basics Part 1 4.2 Define phase Project Management Basics Part 2 Module 5 Define Phase Management And Planning Tools 5.1 Define Phase Management And Planning Tools Part 1 5.2 Define Phase Management And Planning Tools Part 2 Module 6 Define Phase Business Results For Projects 6.1 Define Phase Business Results For Projects Part 1 6.2 Define Phase Business Results For Projects Part2 Module 7 Define Phase Team Dynamics And Define Phase Summary Review Questions 7.1 Define Phase Team Dynamics And Review Questions 7.2 Define Phase Summary And Review Questions Module 8 Measure Phase Process Analysis And Documentation 8.1 Measure Phase Process Analysis And Documentation Module 9 Measure Phase Probability And Statistics 9.1 Measure Phase Probabilty And Statistics Module 10 Measure Phase Statistical Distributions 10.1 Measure Phase Statistical Distributions Module 11 Measure Phase Collecting And Summarizing Data 11.1 Measure Phase Collecting And Summarizing Data Part 1 11.2 Measure Phase Collecting And Summarizing Data Part 2 Module 12 Measure Phase Measurements System Analysis (MSA) 12.1 Measure Phase Measurements System Analysis (MSA) Module 13 Measure Phase Process And Performance Capability And Measure Phase Summary And Review 13.1 Measure Phase Process And Performance Capability And Measure Phase Summary And Review Module 14 Analyze Phase Exploratory Data Analysis And Hypothesis Testing 14.1 Analyze Phase Exploratory Data Analysis And Hypothesis Testing Part 1 14.2 Analyze Phase Exploratory Data Analysis And Hypothesis Testing Part 2 Module 15 Analyze Phase Process Drivers 15.1 Analyze Phase Process Drivers Part 1 15.2 Analyze Phase Process Drivers Part 2 15.3 Analyze Phase Process Drivers Part 3 Module 16 Improve Phase Design Of Experiment (DOE) 16.1 Improve Phase Design Of Experiment (DOE) Part 1 16.2 Improve Phase Design Of Experiment (DOE) Part 2 Module 17 Improve Phase Root Cause Analysis 17.1 Improve Phase Root Cause Analysis Part 1 17.2 Improve Phase Root Cause Analysis Part 2 17.3 Improve Phase Root Cause Analysis Demo Module 18 Improve Phase Lean Tools 18.1 Improve Phase Lean Tools Part 1 18.2 Improve Phase Lean Tools Part 2 18.3 Improve Phase Lean Tools Part 3 18.4 Improve Phase Lean Tools Part 4 Module 19 Control Phase Statistical Process Control 19.1 Control Phase Statistical Process Contro Module 20 Control Phase Lean Tools For Process Control 20.1 Control Phase Lean Tools For Process Control Part 1 20.2 Control Phase Lean Tools For Process Control Part 2 20.3 Control Phase Lean Tools For Process Control Part 3 Module 21 Review Exam Prep And Key Concepts 21.1 Review Exam Prep Part 1 21.2 Review Exam Prep Part 2 21.3 Review Exam Prep Part 3 21.4 Review Exam Prep Part 4 21.5 Review Key Concepts Part 1 21.6 Review Key Concepts Part 2 21.7 Review Key Concepts Part 3 21.8 Review Key Concepts Part 4 21.9 Review Exam Flash Cards 21.10 Six Sigma Green Belt Outro LEARN365 Courses Include 12 Months Unlimited Online Access to: Expert Instructor-Led Training: Learn 365 uses only the industry's finest instructors in the IT industry. They have a minimum of 15 years real-world experience and are subject matter experts in their fields. Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7. Visual Demonstrations andamp; Multimedia Presentations: Our courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. Learn 365 always focuses on real world scenarios and skill-set development. Quizzes andamp; Exam Simulators: Learn 365's custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes after each module to ensure you are confident on the topic you have completed before proceeding. This will allow you to gauge your effectiveness before moving to the next module in your course. Learn 365 courses also include practice exams designed to replicate and mirror the environment in the testing center. These exams are on average 100 questions to ensure you are 100% prepared before taking your certification exam. Social Learning andamp; Networking: Learn 365 has designed a world class Learning Management System (LMS). This system allows you to interact and collaborate with other students and Learn 365 employees, form study groups, engage in discussions in our NOW@ Forums, rate and like different courses and stay up to date with all the latest industry knowledge through our forums, student contributions and announcement features. Flash Cards andamp; Educational Games: IT online learning knows that education is not a one size fits all approach. Students learn in different ways through different tools. That is why we provide Flash Cards and Education Games throughout our courses. This will allow you to train in ways that keep you engaged and focused. Each course will have dozens of Flash Cards so you can sharpen your skill-sets throughout your training as well as educational games designed to make sure your retention level of the materials is extremely high. Navigation and Controls: Learn 365's self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime 24/7. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. This allows students to learn at their own pace around their schedule. Certificate of Completion: Upon completion of your training course, you will receive a Certificate of completion displaying your full name, course completed as well as the date of completion. You can print this out or save it digitally to showcase your accomplishment. Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.

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