Businesses could learn a lot from spies - not only how to respond to crises but also how to achieve operational excellence. WORK LIKE A SPY reveals techniques used by CIA officers that can give readers a tremendous strategic advantage in business.Using real examples from her experiences as an undercover CIA officer Carleson explains how to create loyalty by inspiring it; recognise individual achievement even during times of team failure and establish a sense of urgency - but only when it's really urgent. WORK LIKE A SPY will help readers:*Understand what a customer really wants*Position themselves in line for promotion*Defend against corporate espionage*Determine whom they can really trust*Deal with a crisisThe methods developed by the CIA are all about getting what you want from other people. In a business setting they apply to seeking a new job a promotion a big sale or a favourable regulatory ruling. Whatever it is you seek this book will teach you new strategies to get it.
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